Payment Operations Specialist
Juni who? đ
At Juni, weâre busy building the future of banking. We want to help businesses do more with less and get access to the financial tools they need to operate, grow, and win globally.Â
How & why we do it đ
We give our people the same thing weâre building for our customers: freedom. Freedom to be 100% yourself. Freedom to explore your potential and whatâs more â make the most of it. We truly believe weâre making the world a better place for online businesses, and we want you to be a part of that mission.
Your role at a glance đ¤¸ââď¸
As a Payment Operations Specialist (based in Sweden), you will ensure our card and payment operations run as smoothly as possible, supporting the wider business to resolve issues on time for our customers and working cross-functionally throughout the entire company. The Treasury Division is your family, and you will work closely with an eclectic group of people spread across three teams: FinCrime, Credit Operations and PayOps.
Your responsibilities đ
In this role, youâll:
- Work within your team and across functions to handle day-to-day operations be within the paymentâs world. We are the engine room and aim to ensure that issues are raised and resolved as quickly as possible using efficient and effective processes and frameworks.
- Assist with customer-related payment and card issues, including but not limited to card declines, acceptance issues, payments sent/received in error, traces and recalls.
- Complete payment-related reporting for our external stakeholders and be a close partner to Juniâs finance division.
- Manage payment operation related reconciliations,
- Prepare and release daily operational payments
- Document and create procedures for Payment Ops
Tooling âď¸
- Intermediate excel
- Metabse
- Linear
- Banking/payment solution platforms
Qualifications đ
What we need to see
- To be fluent in Swedish and English and be currently residing in Sweden.
- 3-5 years experience in FinTech, preferably as a Card Issuer, Processor or Scheme.
- Intricate working knowledge of card-based payment systems.
- Experience and understanding of different methods of money movement, i.e. banking rails, open banking, and local payment schemes.
- Communication (verbal and written) and collaboration skills that enable clarity and trust at all levels, with a proven track record of influencing and driving delivery across multiple partners.
- Comfortable managing constructive debate and willing to challenge the status quo.
- An operationally focused mindset, with an ability to see a problem through to resolution.
- Experience implementing procedures and process flows.
- Experience in service management, including day-to-day, SLA/KPI and performance monitoring and assurance.
What weâd love to see
- Experience working with multiple participants of the card payment value chain. E.g. Issuer, bureau, scheme, processor, banking provider.
- Subject matter expertise in recent payment methodologies, e.g. MDES, Open Banking, and Crypto.
- Excellent stakeholder skills with regulatory and participant stakeholders, with the ability to quickly understand stakeholder needs and define and implement corresponding actions.
Your people đĽ
Our team is as ambitious as our amazing customers. We aim high and we move with speed to make our vision a reality. We care deeply about building a better future for our customers and each other. Here, you can work with people at the top of their game and who didnât get there by playing games. You can help us create a whole new category in financial services.
Your benefits đ
Weâre freedom-first. Transparent. Caring. Empowering. So our benefits are too.
- We work hybrid. We'll see you in one of our offices in Stockholm or Gothenburg at least two days per week.
- Swap 2D for 3D. Meet all Junis IRL at the company onsite each year.
- Diversity is at our core. We're part Swedish. Part Canadian. Part French. Part Indian. Part Italian. Part British. Part Portuguese. You get the idea.
- Great players can stay great players. Progress your career whether you choose to manage people or not.
- Stock options. We canât promise youâll make a fortune. But weâll give it our very best shot.
- Vacation days. 30 days, awesome!
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Private Health insurance. You know. Just in case
- Beautiful offices in central Gothenburg and Stockholm, front row sea view!
- Department
- Finance & Operations
- Locations
- Stockholm hub, Gothenburg hub
- Remote status
- Hybrid Remote
About Juni Technology
At Juni, weâre building the future of banking. We want to help businesses do more with less and get access to the financial tools they need to operate, grow, and win globally.
Payment Operations Specialist
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